Help center
We’re here to help.
Questions about logging tips, bills, bank sync, or the Money Coach? Browse the FAQ or email us — we typically respond within 1–2 business days.
Contact support
Include your account email and a short description of the issue. Screenshots help if something looks wrong in the app.
Frequently asked questions
Getting started
What is TendLife?
TendLife is a free iOS personal finance app for tipped and variable-income workers. Track tips and wages, manage bills, see safe-to-spend, plan your week, chat with an AI Money Coach, and optionally sync bank accounts.
Learn more on our marketing page or at tendlife.ai.
How much does TendLife cost?
Everything is free right now, including bank sync — no card. Premium isn’t live yet. When it lands it will be $6/month with a 7-day trial you can cancel anytime. Full breakdown on the pricing page.
Who is TendLife for?
Servers, bartenders, barbacks, hosts, delivery drivers, gig workers, and anyone whose income changes week to week. If your paycheck doesn’t reflect your real take-home pay, TendLife is built for you.
Account & sign-in
I forgot my password
On the login screen, tap Forgot password and follow the email reset link. Use the same email address you signed up with.
Still stuck? Email support@tendlife.co from your account email.
How do I delete my account?
In TendLife: Settings → Danger Zone → Delete Account, then confirm. Deletion is permanent and removes your data from our systems.
Can I export my data?
Yes. Email support@tendlife.co from your account address and request a data export. See our Privacy Policy for details.
Income, tips & bills
What can I track in the app?
You can log cash tips, card tips, tipouts, hourly wages, and other income after each shift. TendLife shows totals by day, week, and month.
You can also add bills with due dates, set a work week and planned shifts on Plan, and see a daily safe-to-spend number based on logged income, bank deposits, and upcoming bills.
How does safe-to-spend work?
Safe-to-spend is a daily number through payday. It uses cash tips you log plus money that hit a connected bank, minus bills coming due. Cash that never hits the bank still counts when you log it. A paycheck you logged that also appears as a deposit is counted once.
Money from Venmo, Zelle, or rent shows as income. Is that a bug?
No. Incoming deposits are treated as income so they show up in Money in instead of Uncategorized. If a deposit is really a transfer between your own accounts, open it on Budget and mark it as a transfer.
My logged tips don’t match my paycheck
That’s common. Pay stubs often don’t itemize every shift’s tips. TendLife helps you keep your own record. If you think there’s a wage or tip reporting issue, use your log to follow up with your employer or a qualified professional.
Bank linking
Do I have to connect my bank?
No. Bank sync is optional. You can use income logging, bills, goals, safe-to-spend, Plan, and the Money Coach without linking an account.
How does bank sync work? Is it safe?
TendLife uses Quiltt. You sign in to your bank through Quiltt’s secure OAuth flow — TendLife never sees or stores your bank username or password.
Connections are read-only. TendLife cannot move money, make payments, or change your accounts.
To connect: open Budget or Settings → Connect → complete OAuth in the browser, then return to the app.
Bank linking failed or won’t finish
Try a stable connection, complete the full OAuth flow, and wait to be returned to TendLife. Check that Quiltt supports your bank. Disconnect and reconnect from Budget or Settings.
If it still fails, email support@tendlife.co with your bank name (not your login credentials).
Money Coach & updates
What is the AI Money Coach?
The Coach tab answers questions from your real numbers. You can log income from the chat without leaving Coach. It is educational guidance, not financial advice.
Is the AI Coach financial advice?
No. The Coach is not financial, tax, legal, or investment advice. A disclaimer appears in the chat. For those decisions, consult a qualified professional.
The app says Update TendLife
A newer version is required. Tap Update to open the App Store (or TestFlight, if that’s how you installed). If Update does nothing, search TendLife on the App Store, or email support@tendlife.co.
Privacy & troubleshooting
How is my data used?
We use your data only to operate and improve TendLife. We do not sell it or use it for advertising. Third parties include Firebase, Quiltt (optional bank data), and Anthropic (Coach messages). Read the Privacy Policy.
The app crashed or data looks wrong
Force-quit and reopen, and make sure you’re on the latest version from the App Store. If it still looks off, email support@tendlife.co with your account email, iPhone model, iOS version, what you expected vs. what you saw, and screenshots if you have them.
I’m an Apple App Reviewer
Use the demo credentials in App Store Connect. Sign-in is required. You may skip bank linking and still use core features with sample data. Account deletion: Settings → Danger Zone → Delete Account. Please do not delete the demo account during review.