Help center

We’re here to help

Questions about your account, logging tips, bills, bank sync, or the AI Money Coach? Browse the FAQ below or email us — we typically respond within 1–2 business days.

Contact support

Include your account email and a short description of the issue. Screenshots help if something looks wrong in the app.

Frequently asked questions

Tap a question to expand the answer.

Getting started

What is TendLife?

TendLife is a free iOS personal finance app for tipped and variable-income workers. Track tips and wages, manage bills, see safe-to-spend, set savings goals, chat with an AI Money Coach, and optionally sync bank accounts.

Learn more on our marketing page or at tendlife.ai.

How much does TendLife cost?

TendLife offers premium subscription plans on the App Store. Download the app to see current pricing and what's included in each plan.

Who is TendLife for?

Servers, bartenders, barbacks, hosts, delivery drivers, gig workers, and anyone whose income changes week to week. If your paycheck doesn’t reflect your real take-home pay, TendLife is built for you.

Account & sign-in

I forgot my password

On the login screen, tap Forgot password and follow the email reset link. Use the same email address you signed up with.

Still stuck? Email support@tendlife.co from your account email.

How do I delete my account?

Apple requires apps to offer in-app account deletion. In TendLife:

  1. Open Settings
  2. Scroll to Danger Zone
  3. Tap Delete Account and confirm

Deletion is permanent and removes your data from our systems. This cannot be undone.

Can I export my data?

Yes. Email support@tendlife.co from your account address and request a data export. See our Privacy Policy for details on what we store and how we handle requests.

Income, tips & bills

What can I track in the app?

You can log cash tips, card tips, tipouts, hourly wages, and other income after each shift. TendLife shows totals by day, week, and month.

You can also add bills with due dates and reminders, set savings goals, and see a daily safe-to-spend number based on your real income and upcoming bills.

How does safe-to-spend work?

Safe-to-spend is a daily number that factors in what you’ve actually earned and what bills are coming up — so you know how much you can spend today without falling behind. It’s based on your logged income and bill schedule, not a fixed monthly budget.

My logged tips don’t match my paycheck

That’s common. Pay stubs often don’t itemize every shift’s tips. TendLife helps you keep your own record and can flag when logged income over a pay period looks very different from your deposit.

If you think there’s a wage or tip reporting issue, use your log to follow up with your employer or a qualified professional.

Bank linking

Do I have to connect my bank?

No. Bank sync is completely optional. You can use all core features — income logging, bills, goals, safe-to-spend, and the AI Coach — without linking an account.

How does bank sync work? Is it safe?

TendLife uses Quiltt, a third-party financial data service. You sign in to your bank through Quiltt’s secure OAuth flow — TendLife never sees or stores your bank username or password.

Connections are read-only. TendLife cannot move money, make payments, or change your accounts.

To connect: open the Banking tab → Connect → complete OAuth in the browser, then return to the app.

Bank linking failed or won’t finish

Try these steps:

  • Make sure you have a stable internet connection
  • Complete the full OAuth flow in the browser and wait to be returned to TendLife
  • Check that your bank is supported by Quiltt
  • Disconnect and reconnect from the Banking tab

If it still fails, email support@tendlife.co with your bank name (not your login credentials).

AI Money Coach

What is the AI Money Coach?

The Coach is a chat feature in the Coach tab. You can ask questions about spending habits, goals, and how to use the app. It uses your in-app context to give personalized, educational guidance.

Is the AI Coach financial advice?

No. The Coach provides general educational information only. It is not financial, tax, legal, or investment advice. A disclaimer appears in the chat UI. For decisions about taxes, investments, or legal matters, consult a qualified professional.

Privacy & troubleshooting

How is my data used?

We use your data only to operate and improve TendLife. We do not sell your data or use it for advertising. Third-party services include Firebase (auth and storage), Quiltt (optional bank data), and Anthropic (AI Coach messages).

Read the full Privacy Policy.

The app crashed or data looks wrong

Try force-quitting and reopening the app, and make sure you’re on the latest version from the App Store.

If something still looks off, email support@tendlife.co with:

  • Your account email
  • iPhone model and iOS version
  • What you expected vs. what you saw
  • Screenshots if possible
I’m an Apple App Reviewer

Use the demo credentials provided in App Store Connect. Sign-in is required. You may skip bank linking and still use all core features with sample data.

Account deletion: Settings → Danger Zone → Delete Account. Please do not delete the demo account during review.

Questions: support@tendlife.co

More resources

Policies, product info, and the main site.

Still need help?

We read every message. Reach out anytime.